Supportive One-on-One Mentoring for Front-of-House Staff

Step into the fast-paced world of hospitality with confidence. Our journey begins with a conversation, online or in person, where we map out what it is you are looking for: skills to build, areas to strengthen, and goals to achieve. From there, we craft a personalised training plan that meets you exactly where you are.

This service is perfect for:

• Complete beginners entering hospitality for the first time

• Experienced staff polishing their skills

• Professionals refining their service flow, confidence, and professionalism

Flexible Training Options

• Book a one-off session to master a specific skill

• Choose ongoing mentorship for continuous guidance, accountability, and long-term growth

Not sure what you need? We’ll walk through a full skills assessment together. Here are just a few areas we can cover:

• Carrying three plates with ease

• Pouring wine with confidence

• Running a section smoothly

• Table maintenance and resets

• Sequence of service

• Customer engagement & communication

• General hospitality knowledge

• Wine knowledge & service

• Event service basics

• Professionalism and workflow

Ready to Begin? Contact us for a complimentary consultation or to ask any questions. We’re here to help you feel confident, capable, and at home in your role.